UK-based call handling

Stop losing jobs
to missed calls.

We answer your calls, capture the lead, and send you the details while you're on site doing what you do best.

Get a Custom Quote → See How It Works
87%of missed trade calls never call back
<3minour lead dispatch time
100%UK-based, trade-trained team
Why TradeFlix

Your business, covered.

We work as a seamless extension of your business, your customers will never know they're speaking to anyone other than your own office.

📞

Calls Answered in Your Name

Every call handled professionally using your business name and a custom script built around your trade and services.

⚡

Leads Sent Instantly

Within minutes of a call, you receive the customer's name, number, location, and job details. Ready to call back and close.

🎯

Only Qualified Leads

We filter by your service area, job type, and criteria. You only hear about the calls worth your time.

You're losing money every day you answer your own calls.

Every ring you can't get to is a potential job walking straight to your competitor. The average UK tradesperson loses over £4,000 a month in missed leads. Not because of the quality of their work, but because they were too busy doing it.

See What It Costs You →
Avg. missed calls while on-site (per day)8+ calls
Leads that don't leave a voicemail73%
Callbacks made too late. Customer moved on41%
Estimated monthly revenue leakage~£4,200
The Process

Set up in 72 hours.
Running from day one.

No complex tech. No long onboarding. Just a quick brief and you're live.

01

Discovery Call

We learn about your trade, your service area, your pricing, and how you want leads handled. We build your call brief around your actual business.

24–48 hrs
02

Script & Go Live

We write your call script, set up number routing, and configure how leads reach you. Your dedicated team starts answering calls in your name.

Within 72 hrs
03

Capture, Qualify & Dispatch

Every call is answered, leads are qualified against your criteria, and structured summaries land in your inbox or phone. Fast..

Every day, ongoing
Industries Served

Built for every trade.

We cover all residential and commercial trade sectors. If your phone receives customer enquiries, we can handle it.

Plumbing & HeatingElectricalHVACGas EngineeringAppliance RepairRoofingDrainageBoiler ServiceJoineryLocksmithingGlazingPest ControlPlasteringSecurity Systems+ more
🇬🇧

UK-Based Team

No overseas call centres. Just trained UK staff.

🔒

ICO Registered

Fully UK GDPR compliant. Your data is safe.

📄

Written Agreement

Clear, plain-English terms before you commit.

🏴󠁧󠁢󠁳󠁣󠁴󠁿

Scottish Registered

A real company (SC838492). Not a web form.

Reviews

Trusted by tradespeople across the UK.

★★★★★

"I was losing 5–6 calls a day while up a ladder. Since TradeFlix started handling my calls, I've not missed a single lead. Paid for itself in the first week."

GR
Gary R.
Electrician, Glasgow
★★★★★

"The handover was seamless. Customers genuinely think they're talking to our in-house team. The lead summaries are detailed and we can respond within minutes."

SM
Sarah M.
Director, HVAC Co., Manchester
★★★★★

"We tried a national answering service before. They had no idea what a combi boiler was. TradeFlix actually trains their team on your trade. Night and day."

DT
David T.
Plumber, Edinburgh
FAQ

Common questions.

No. We answer every call using your business name and a script built specifically around your trade and services. To your customers, they're speaking directly with your office team.
Within 3 minutes of the call ending. You'll receive the customer's full name, number, location, job description, and urgency level, delivered by email, SMS, or your preferred method.
Yes. TradeFlix works for sole traders, partnerships, and LTD companies of any size. Our pricing scales with your call volume, so you're never paying for capacity you don't need.
Our pricing is based on three things: operational hours, call volume, and a small performance element tied to booked jobs. There's no public price list. We build a proposal around your specific situation. Most clients find the fee is covered within the first week of recovered leads.
Most clients are live within 72 hours of their initial call. We handle the brief, the script, and the number routing. You don't need any technical knowledge.
No. We operate on a rolling monthly arrangement with straightforward notice terms. We're confident in the value we deliver and don't need long contracts to keep clients. Performance does that.

No price list, and that's a good thing.

A published tariff means you're paying for what fits someone else. We'll build a proposal around your actual call volume, trade sector, preferred hours, and growth targets.

Prefer to call?0141 266 0037Mon–Fri, 09:00–17:00

Request a Quote

We'll review your details and come back with a tailored proposal, no obligation, no hard sell.

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What You Need
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